REGISTRATION AND GETTING STARTED

eAuction is an online bidding system that gives you a better bidding experience literally from anywhere. Developed with the customer in mind and more convenient especially during this pandemic.

You can access eAuction from anywhere in the world provided that you have an internet connection (wifi or mobile data).
You have to login first and register for any available property here.

You can register eAuction via browser or mobile. To register eAuction, follow the below steps:
1. Go to arenaauctioneers.com
2. Click on the Register tab on the eAuction web landing page.
3. Fill in all the required details.
4. Click the activation link sent to your email and activate your account.

We would send you an activation link. You need to activate your account first then you can use your account.

Your username must be in an email format (e.g. xyz@gmail.com).

Your password must consist of a combination of at least one uppercase letter, lowercase letter, and number and must between 8 to 12 characters.

Go to the Arena Auctioneers Sdn Bhd (HQ Office). Business hours are 8:00 a.m to 5:00 p.m Monday to Friday & 9:00 a.m to 1:00 p.m Saturday / Call our Property Consultant at 012-327-5047 / 3. You can email us at aasb@arenaauctioneers.com; or 4. Chat with our marketing directly by using the chat apps on the bottom corner of our website.

Bidder registration and payment of auction deposit must be made latest by 4 PM, at least one (1) working day before the auction day for verification purposes. Otherwise, the Auctioneer shall have the right to reject the registration.

MY ACCOUNT & SETTINGS

No. You can access your account using one (1) device only.

You can click Forgot Password? To reset the password, follow the below steps:
1. Go to arenaauctioneers.com.
2. Click on the Login tab on the eAuction web landing page.
3. Click on the Forgot Password?.
4. Enter the email address that you registered with and the reset password link will be sent to that email address.

DEPOSIT PAYMENTS & TRANSFERS

All intended bidders are required to deposit with the Auctioneer ten per cent (10%) of the reserve price of the auction lot.

By bank draft or online banking instant transfer is allowed.

Yes, we have. Bank draft or online banking transfer latest by 4 PM, at least one (1) working day before the auction day.

Yes, we will refund your deposit as soon as possible.
If you deposited by online transfer, the refund process will either occur on the same day as the auction or take no longer than 3 working days. If you deposited by bank draft, we will refund you immediately on the same day.

REFUND

If you deposited by online transfer, the refund process will either occur on the same day as the auction or take no longer than 3 working days. If you deposited by bank draft, we will refund you immediately on the same day.

SERVICES

You need to request the POS at our website arenaauctioneers.com by going thru the desired property details page, and the admin will send you the requested POS thru email.

You can request at our property consultant. We can provide you with the site visit details.

You can view/download our property auction listing here.

You can get/view the auction flyers on our website.
1. Go to our website here
2. Click Auction Flyers.

Yes, we have. You can subscribe to our newsletter to get more property listing. Go to our website and hit the subscribe button.

You need to call our property consultant immediately for further action.

AUCTION PROPERTY

  • Auction properties are properties sold by banks or financial institutions through public auctions.
    • The prices of auction properties are significantly lower and below the market price compared to non-auction properties.
    • They are easier to rent out compared to subsale and new houses due to the already populated areas, lower prices, and manageable monthly commitments.
  • To purchase an auction property, you need to do the following:
    • Provide a 10% deposit of the reserve price of the auction property.
    • Check loan eligibility.

  • Reasonable Prices
    • Auction properties will be sold at the Force Sale Value compared to the Fair Market Value.
      But what is the Force Sale Value? It is a term for the price that the Bank expects to achieve for the property at auction if sold after repossession, and it is usually 70% of the Fair Market Value. You can buy a cheaper, larger property, or one in your preferred area.
  • Affordable
    • It seems like it is unaffordable, but in reality, it is affordable.
  • Risk-Free
    • Most auction properties are fully completed projects, so you don't have to worry about getting stuck with abandoned properties.
  • Strategic Location
    • Auction properties are usually located in densely populated residential areas and close to the city center or workplaces.
  • No Commission Fees
  • No Professional Fees
  • No Service Fees

BEFORE JOIN THE AUCTION

  • Conduct research and review properties located in high-demand areas for tenants and buyers.
  • Find properties with good investment potential and compare the reserve price with the market value of similar properties in the area.

  • To obtain a copy of the Sale Declaration (POS) and Terms of Sale (COS) related to the identified property, you can download the POS & COS from the auctioneer's website or seek assistance from the Auctioneer.
  • Note: Please check your eligibility for financing with the Bank.

  • Outstanding Maintenance Fees - Check with the management office first.
  • Outstanding Property Tax - Check with the Local Authority or Municipal Council where the property is located.
  • Outstanding Land Tax - Check with the Land and District Office where the property is located.
  • Note: Auction properties are not fully subject to Low-Cost Housing Restrictions unless specified in the Sale Declaration (POS).

  • Please ensure your loan eligibility with your chosen Bank to cover the remaining 90% of the purchase price if you wish to take out a loan.
  • Submit the Proclamation of Sale (POS) of the property to the Bank as a reference for applying for the loan.
  • If you are unsure about loan approval, it is not recommended to participate in the auction. The 10% deposit will be forfeited by the Bank if you fail to settle the Balance Purchase Price within 120 or 90 days from the auction date. Please refer to the terms and conditions of the sale in the Proclamation of Sale (POS).

  • You are required to provide a Bank Draft or an equivalent amount of 10% of the reserve price as a deposit, or you can make an Online Bank Transfer to be paid to the Auctioneer.
  • If you plan to bid above the reserve price, please ensure you have additional cash deposit (the difference between 10% of the purchase price and the deposit paid).
  • Additional deposit must be paid before signing the contract. If you are an unsuccessful bidder, you can claim back the Bank Draft, while if the deposit was made via online transfer, it will be processed for a refund within three (3) working days.

Account Number: 562085636477 - Malayan Banking Berhad (Maybank)
Account Holder: Arena Auctioneers Sdn Bhd

Either option is possible. Kindly ensure that the bank draft is sent to our office by 4 PM on the day before the auction.

DURING AUCTION DAY

  • Log in to your account using your email address and password at https://arenaauctioneers.com/.
  • Ensure you are ready 30 minutes before the auction starts.
  • It is recommended to use 2 different devices: one for bidding and one for watching the live auction stream on our YouTube channel here.
  • Regularly refresh the page until the bid button changes from red to blue on your device.
  • Wait until the property lot you have registered for is called.

  • If there is more than one bidder, the Auctioneer will announce the updated bidding price.
  • Set your bidding limit to ensure it does not exceed your budget before the auction starts.

Tune in to our YouTube channel for a live auction event. You can watch it once it goes on air.

The bidding will be canceled if the property is called off before or during the auction.
  • During the auction: The auctioneer will make an announcement.
  • Before the auction: You will be notified by email.

AFTER AUCTION

  • The successful bidder must make a payment of RM 200 for processing fees before signing the contract.

  • Successful bidders will sign the sale contract and immediately pay the remaining deposit, if necessary, via online transfer, including a Stamp Duty/Processing Fee of RM200.
  • For unsuccessful bidders:
    • The 10% deposit made via online transfer will be refunded within 3 working days.
    • Bidders who used a Bank Draft can reclaim it immediately at the Auctioneer's office once the auction ends.
  • Any failure to pay the Additional Charge while signing the Public Auction Sale Contract will result in the forfeiture of the 10% deposit. The bidder's 10% deposit will not be refunded, and the property will be re-auctioned on a different date.
  • The bidder must settle the remaining purchase price either through a bank loan or in cash within the period specified according to the specific Proclamation of Sales (POS).
  • The bidder needs to appoint a qualified lawyer to handle the ownership transfer process. Obtain a quote for legal fees (Legal Fees + Stamping Duty) from the lawyer beforehand. If the bidder fails to secure a bank loan within the given period, the deposit may not be refunded by the bank.

OTHERS

  • POS (Proclamation of Sales / Perisytiharaan Jualan)
    • A letter/document that has been certified by a lawyer.
    • Contains complete information about the property being auctioned by the Bank.
  • COS (Condition Of Sale / Syarat-syarat Jualan)
    • A letter/document that outlines the terms and conditions related to the property being auctioned.

  • No - If the property is auctioned through a Bank/Court/Land Office in a public auction.
  • Yes - If the buyer is a public servant and the auction is conducted by a Government Authority.

  • The condition for auction properties is to 'view the property from the outside only' and they will be sold 'as is.' The condition you see is how it is because you cannot inspect the interior of the property without permission.
  • If you successfully purchase the property and it is occupied by someone else, it is your responsibility to remove the occupants at your own expense. The Bank is not responsible for providing vacant possession to the successful bidder.

  • Bidders need to provide a 10% deposit in the form of a Bank Draft/Transfer Receipt (Instant Transfer) prior to participating in the auction.
  • EPF/KWSP savings can be withdrawn after the auction according to the terms set by EPF/KWSP.

  • Yes. The Bank Draft will be returned immediately after the auction ends, while the Transfer Receipt (Instant Transfer) will be returned within 3 working days.

  • You can refer to the website or contact the Auctioneer to get the latest market price of the auction property.

  • No. Buyers will only sign the Sale Contract after successfully winning the auction.
  • All loan applications and matters related to the name transfer process must use this Sale Contract.

  • Before registering to bid, ensure you check your loan eligibility to avoid forfeiting your deposit. If you win the bid, you must complete the balance payment within the specified timeframe.
  • If your loan is not approved, you will need to find an alternative method to settle the balance. If the bank does not receive the balance payment within the given period without reasonable cause, the 10% deposit will not be refunded, and the property will be re-auctioned.

Bidders need to provide a 10% deposit based on the reserve price of the auction property.

Example 1

  • Reserve Price: RM 70,000 = 70k
  • Deposit: 10% of Reserve Price = RM 7,000 = 7k

If the deposit is made via Bank Draft, it should be prepared according to the Proclamation of Sales (POS) - (Please refer to the brochure or Proclamation of Sales (POS)).

Example 2

  • If the property has only one bidder:
    • Reserve Price: 70K
    • Number of Bidders: 1 (No other bidders)
    • Purchase Price: Reserve Price = 70k
    The bidder will be declared the Successful Bidder and will not need to pay any additional amounts as there is no increase in the purchase price - (Please refer to the brochure or Proclamation of Sales (POS)).

Example 3

  • If there are 2 or more bidders:
    • Reserve Price: 70K and Number of Bidders: 2 or more, with a minimum bid increment of 1K.
    • If the Sale Price is 72K, then the total increase in purchase price = 2K.
    Therefore, additional charge = 10% of the increase in purchase price
    • (Sale Price - Reserve Price)
    • = 10% (72K - 70K)
    • = 10% x 2K = 10% x RM2,000 = RM200 only
    If there is an increase in the bid price, the Successful Bidder/Buyer will need to pay the additional amount, which is the difference between the purchase price and the reserve price.

  • Date, time & location of the auction.
  • Bank & legal representative conducting the auction.
  • Type of property being auctioned.
  • Size of the property.
  • Type of land tenure (leasehold or freehold).
  • District where the title deed is issued.
  • Age of the property.
  • Name of the developer (Is the company still in existence?).
  • Required deposit amount (10%). Deposit in the form of a bank draft payable to the bank.
  • Utility bills or taxes to be borne by the buyer or the bank. Other costs or risks to be borne by the buyer.
  • Settlement period for the remaining purchase price (90 or 120 days according to the Proclamation of Sale).

You can only watch it during the live session

We advise you to register for a unit only if you genuinely intend to bid on it, even though the 10% deposit is fully refundable. The deposit will be refunded 100% on the same day or within three working days.
Please note that if you win the bid but choose not to pay the remaining balance, the 10% deposit will be forfeited..

It could either mean that the property has already been sold or called off from the auction by the bank/financial institution due to the owner settling, or because the documentation is incomplete.

MAINTENANCE / ARREARS

Please refer to the terms and conditions in the Proclamation of Sale (POS). You may also refer HERE for further details or contact our PIC for further understanding.