We are committed to provide professional services to all clients and customers. Your feedback will be channelled to our officer in charge. We will indicate the solutions to resolve feedback and keeps our commitment to continuous improvement of our services.
This will help us to improve our service going forward and resolve issues as soon as possible. If you have any feedback or suggestions, please put this in writing by email to us. We will then acknowledge and respond in line with the timeline and stages set out below.
Please provide your formal written feedback in full, including dates, names of any members of staff you deal with.
Your feedback will be review and we will start the feedback process.
If you remain dissatisfied, you should contact us again and we will conduct a separate review to take place by our Managing Director. This will outline our final viewpoint on the matter.